Privacy Policy

Justgiving takes your privacy very seriously. We will never pass your personal details on to anyone, including the charity you have chosen to support, without your express consent.

The only exception to this rule is when you build a personal fundraising page with Justgiving; in that instance, we will pass on your name, email address and postal address to the charity for which you are building the page so that they can identify you as the source of the donations made to your page.

Please note that by visiting or registering with, you are agreeing to the practices detailed below so please read on to find out how information relating to you will be treated as you use our site.

  1. The information we collect from you as a site visitor
    Justgiving collects information about the Internet Protocol (IP) addresses of all visitors to our site. An IP address is a number assigned to your computer automatically when you use the internet. This information is only collected in aggregate (in other words, we are not able to monitor your individual usage of the site) and helps us monitor site traffic patterns in order to improve our service.
    This site uses cookies for some interactive features. A cookie is a small amount of data, which includes an anonymous unique identifier, that is sent to your browser from a web site's computers and stored on your computer's hard drive. Most browsers will automatically accept cookies. You can set your browser to reject cookies but some parts of the web site may not function properly if the cookies are rejected.

  2. The information we collect from you as a registered user with a personal fundraising page
    When you create a secure personal account on Justgiving for the purpose of creating a personal fundraising page, we collect your title, name, email address, postal address, your phone number (where you agree to provide it) and your password. We will automatically pass on your name and email and home addresses to the charity that will benefit from the donations you are collecting. In all other instances, we will not pass on this information to any third party unless you give us your express consent.

  3. The information we collect from you when you donate
    If you donate or make a pledge on Justgiving, we collect your first and last name, your declaration of tax status, your credit or debit card details (including card type, card number and expiry date) and your billing address. We will only use your payment details for the purpose of processing your donation via our payment partner Barclays. To find out more about the security of your payments, please read our Security Policy. If you make a Gift Aid declaration, we will pass it on to the HMRC for the purpose of reclaiming tax on behalf of the recipient charity. Your Gift Aid declaration includes your name and home address (which may be different from your billing address) along with the confirmation that you are paying sufficient amounts of tax in the current tax year. Every time you make a donation, you will be given the option to receive further information from the charity: we will not pass on your name or addresses to them unless you expressly ask us to do so.

  4. Email newsletters from Justgiving
    We will not send you email newsletters at any time unless you have expressly opted in to receive them. All newsletters from Justgiving include the option to unsubscribe. If you have a personal Justgiving account, you can change your contact preferences at any time by visiting the section entitled ‘Your details’.

  5. Charities’ use of your personal information
    Where you have opted in to pass on your personal details to a charity through our website, Justgiving declines all responsibility for the subsequent use of your personal information by the charity. If you wish to stop receiving further communications from a charity, please contact them directly.

  6. Security precautions to protect your information
    The transfer of online transaction data to and from the web site is protected by the implementation of a Secure Sockets Layer protocol. Our Verisign 128-bit secure certificate allows web browsers to verify the authenticity of our domain and to communicate with our site securely, protecting confidential information from interception and hacking. It is your responsibility to keep your password secure at all times to avoid unauthorised use of your Justgiving account.

  7. Tell-a-Friend and charity voucher services
    When you provide a friend’s email address for Justgiving to forward a web address, we guarantee that we will only use your friend’s address for this purpose. We will not send them further emails unless they opt in to receive regular information from us.

  8. Legal Process
    Although unlikely, Justgiving may be forced by law to provide personally identifiable information to the appropriate authorities.

  9. Acceptance of our Privacy Policy
    Use of the Justgiving website and associated services implies acceptance of this Privacy Policy. If you are not satisfied with any aspect of it please do not continue to use the website and services. This policy may change from time to time and you are deemed to have accepted the current version each time you use or any site powered by us.

If you have any questions about our Privacy Policy please contact us via email at

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