I think I may have sponsored the wrong person. What should I do?

If you've made a donation and got a thank you email from someone whose name you don't recognise, it's probably from one of your friend's team mates.

Before asking us to refund your donation, please double-check the details of your friend's fundraising page - it might belong to a team rather than an individual, in which case the email you got will be from the team leader.

To check whether you donated to the right page, go to the web address of the page you donated to and see whether the person you wanted to sponsor is on the list of 'team members?. If they are, you can be sure that your donation was made correctly.

If you're still in doubt, a member of our team can investigate your donation - just contact our helpdesk.